Engagement process
Custom page for how API Channel Consulting scopes backend and eventing work after you reach out — the sequence we follow before any paid time is scheduled.
- Inquiry. You submit context via the contact form or email. We acknowledge receipt and ask clarifying questions about services, queues, and deadlines.
- Discovery call. A video or phone session to validate goals, stakeholders, and access constraints. No commitment is required to hold this conversation.
- Written scope. We propose activities, assumptions, and commercial terms. Fees depend on depth — architecture-only vs hands-on pairing — and are confirmed before work begins.
- Delivery cadence. Engagements run in agreed sprints with written notes, diagrams, and checklist items your team can track in your own tools.
- Closure. We summarise decisions, open risks, and optional follow-on topics. Ongoing support is only scheduled if both sides agree.